What is a framework agreement versus a call-off?
A UK framework sets the terms and procedure for later purchases. A call-off is a specific contract awarded under it. The two records describe different purchasing decisions.
Follow a UK Technology Services 2 purchase
Crown Commercial Service’s RM3804 framework sets out how buyers award service requirements. The published call-off form identifies RM3804 as its parent and binds the supplier to the services in the order form. To understand the actual purchase, read the buyer, supplier, scope, period and price on that second record.
Can the framework value be booked as a supplier win?
A place on the framework is not evidence that the supplier received its entire estimated value. Look for the call-off award. The example concerns this particular UK framework; do not assume every framework uses the same selection process.
Read the sources
RM3804 framework and call-off procedure · Published Technology Services 2 call-off form